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doi:10.1016/j.worlddev.2015.05.018
The Politics of Public Services: A Service Characteristics Approach
Richard Batley
Claire Mcloughlin
politics of public services
service characteristics
accountability
information asymmetry
public goods
user power
WORLD DEVELOPMENT, 74 (2015) 275-285. doi:10.1016/j.worlddev.2015.05.018
Elsevier Ltd
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